FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.
Metrics
Affected Vendors & Products
References
History
Thu, 07 May 2026 20:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
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| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
Thu, 07 May 2026 19:00:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214. | |
| Title | FreeScout: Conversation Change-Customer Cross-Mailbox Authorization Bypass | |
| Weaknesses | CWE-639 | |
| References |
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| Metrics |
cvssV3_1
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-05-07T18:09:23.374Z
Reserved: 2026-04-22T15:11:54.672Z
Link: CVE-2026-41906
No data.
Status : Deferred
Published: 2026-05-07T19:16:01.357
Modified: 2026-05-07T19:51:36.220
Link: CVE-2026-41906
No data.
OpenCVE Enrichment
Updated: 2026-05-07T20:30:15Z