FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.
Metrics
Affected Vendors & Products
References
History
Tue, 21 Apr 2026 17:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability. | |
| Title | FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads | |
| Weaknesses | CWE-863 | |
| References |
| |
| Metrics |
cvssV3_1
|
Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-04-21T17:37:13.107Z
Reserved: 2026-04-18T02:51:52.972Z
Link: CVE-2026-41189
No data.
Status : Received
Published: 2026-04-21T17:16:57.367
Modified: 2026-04-21T17:16:57.367
Link: CVE-2026-41189
No data.
OpenCVE Enrichment
No data.