FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.
Metrics
Affected Vendors & Products
References
History
Tue, 21 Apr 2026 17:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue. | |
| Title | FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII | |
| Weaknesses | CWE-639 CWE-862 |
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| References |
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| Metrics |
cvssV4_0
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-04-21T16:48:08.260Z
Reserved: 2026-04-14T13:24:29.474Z
Link: CVE-2026-40570
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Status : Received
Published: 2026-04-21T17:16:55.593
Modified: 2026-04-21T17:16:55.593
Link: CVE-2026-40570
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OpenCVE Enrichment
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