Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
History

Wed, 08 Apr 2026 20:15:00 +0000

Type Values Removed Values Added
First Time appeared Zammad
Zammad zammad
Vendors & Products Zammad
Zammad zammad

Wed, 08 Apr 2026 18:45:00 +0000

Type Values Removed Values Added
Description Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
Title Zammad has an information disclosure in ticket detail view of customers in shared organizations
Weaknesses CWE-284
References
Metrics cvssV4_0

{'score': 2.1, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N'}


cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-04-08T18:00:09.868Z

Reserved: 2026-03-26T16:22:29.035Z

Link: CVE-2026-34248

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Awaiting Analysis

Published: 2026-04-08T19:25:21.567

Modified: 2026-04-08T21:26:13.410

Link: CVE-2026-34248

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-04-08T20:12:42Z