FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
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History
Thu, 19 Mar 2026 21:30:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209. | |
| Title | FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages | |
| Weaknesses | CWE-284 | |
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| Metrics |
cvssV3_1
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-03-19T21:21:54.613Z
Reserved: 2026-03-13T18:53:03.532Z
Link: CVE-2026-32752
No data.
Status : Received
Published: 2026-03-19T22:16:41.650
Modified: 2026-03-19T22:16:41.650
Link: CVE-2026-32752
No data.
OpenCVE Enrichment
No data.