{"dataType": "CVE_RECORD", "dataVersion": "5.2", "cveMetadata": {"cveId": "CVE-2019-25263", "assignerOrgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10", "state": "PUBLISHED", "assignerShortName": "VulnCheck", "dateReserved": "2026-01-06T16:07:08.524Z", "datePublished": "2026-02-03T16:52:40.821Z", "dateUpdated": "2026-02-03T16:52:40.821Z"}, "containers": {"cna": {"providerMetadata": {"orgId": "83251b91-4cc7-4094-a5c7-464a1b83ea10", "shortName": "VulnCheck", "dateUpdated": "2026-02-03T16:52:40.821Z"}, "datePublic": "2019-12-17T00:00:00.000Z", "title": "Zendesk App SweetHawk Survey 1.6 - Persistent Cross-Site Scripting", "descriptions": [{"lang": "en", "value": "Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users."}], "problemTypes": [{"descriptions": [{"lang": "en", "description": "Improper Neutralization of Input During Web Page Generation ('Cross-site Scripting')", "cweId": "CWE-79", "type": "CWE"}]}], "affected": [{"vendor": "Sweethawk", "product": "Zendesk App SweetHawk Survey", "versions": [{"version": "1.6", "status": "affected"}]}], "metrics": [{"cvssV4_0": {"Automatable": "NOT_DEFINED", "Recovery": "NOT_DEFINED", "Safety": "NOT_DEFINED", "attackComplexity": "LOW", "attackRequirements": "NONE", "attackVector": "NETWORK", "baseScore": 5.1, "baseSeverity": "MEDIUM", "exploitMaturity": "NOT_DEFINED", "privilegesRequired": "LOW", "providerUrgency": "NOT_DEFINED", "subAvailabilityImpact": "NONE", "subConfidentialityImpact": "LOW", "subIntegrityImpact": "LOW", "userInteraction": "PASSIVE", "valueDensity": "NOT_DEFINED", "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N", "version": "4.0", "vulnAvailabilityImpact": "NONE", "vulnConfidentialityImpact": "LOW", "vulnIntegrityImpact": "LOW", "vulnerabilityResponseEffort": "NOT_DEFINED"}, "format": "CVSS"}, {"cvssV3_1": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.4, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "CHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N", "version": "3.1"}, "format": "CVSS"}], "references": [{"url": "https://www.exploit-db.com/exploits/47781", "name": "ExploitDB-47781", "tags": ["exploit"]}, {"url": "https://sweethawk.co/zendesk/survey-app", "name": "SweetHawk Survey App Vendor Homepage", "tags": ["product"]}, {"url": "https://www.zendesk.com/apps/support/survey/", "name": "Zendesk Survey App Software Page", "tags": ["product"]}, {"name": "VulnCheck Advisory: Zendesk App SweetHawk Survey 1.6 - Persistent Cross-Site Scripting", "tags": ["third-party-advisory"], "url": "https://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting"}], "credits": [{"lang": "en", "value": "MTK", "type": "finder"}], "x_generator": {"engine": "vulncheck"}}}}

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{"cveTags": [], "descriptions": [{"lang": "en", "value": "Zendesk SweetHawk Survey 1.6 contains a persistent cross-site scripting vulnerability that allows attackers to inject malicious scripts through support ticket submissions. Attackers can insert XSS payloads like script tags into ticket text that automatically execute when survey pages are loaded by other users."}], "id": "CVE-2019-25263", "lastModified": "2026-02-03T18:16:09.257", "metrics": {"cvssMetricV31": [{"cvssData": {"attackComplexity": "LOW", "attackVector": "NETWORK", "availabilityImpact": "NONE", "baseScore": 6.4, "baseSeverity": "MEDIUM", "confidentialityImpact": "LOW", "integrityImpact": "LOW", "privilegesRequired": "LOW", "scope": "CHANGED", "userInteraction": "NONE", "vectorString": "CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N", "version": "3.1"}, "exploitabilityScore": 3.1, "impactScore": 2.7, "source": "disclosure@vulncheck.com", "type": "Primary"}], "cvssMetricV40": [{"cvssData": {"Automatable": "NOT_DEFINED", "Recovery": "NOT_DEFINED", "Safety": "NOT_DEFINED", "attackComplexity": "LOW", "attackRequirements": "NONE", "attackVector": "NETWORK", "availabilityRequirement": "NOT_DEFINED", "baseScore": 5.1, "baseSeverity": "MEDIUM", "confidentialityRequirement": "NOT_DEFINED", "exploitMaturity": "NOT_DEFINED", "integrityRequirement": "NOT_DEFINED", "modifiedAttackComplexity": "NOT_DEFINED", "modifiedAttackRequirements": "NOT_DEFINED", "modifiedAttackVector": "NOT_DEFINED", "modifiedPrivilegesRequired": "NOT_DEFINED", "modifiedSubAvailabilityImpact": "NOT_DEFINED", "modifiedSubConfidentialityImpact": "NOT_DEFINED", "modifiedSubIntegrityImpact": "NOT_DEFINED", "modifiedUserInteraction": "NOT_DEFINED", "modifiedVulnAvailabilityImpact": "NOT_DEFINED", "modifiedVulnConfidentialityImpact": "NOT_DEFINED", "modifiedVulnIntegrityImpact": "NOT_DEFINED", "privilegesRequired": "LOW", "providerUrgency": "NOT_DEFINED", "subAvailabilityImpact": "NONE", "subConfidentialityImpact": "LOW", "subIntegrityImpact": "LOW", "userInteraction": "PASSIVE", "valueDensity": "NOT_DEFINED", "vectorString": "CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X", "version": "4.0", "vulnAvailabilityImpact": "NONE", "vulnConfidentialityImpact": "LOW", "vulnIntegrityImpact": "LOW", "vulnerabilityResponseEffort": "NOT_DEFINED"}, "source": "disclosure@vulncheck.com", "type": "Secondary"}]}, "published": "2026-02-03T18:16:09.257", "references": [{"source": "disclosure@vulncheck.com", "url": "https://sweethawk.co/zendesk/survey-app"}, {"source": "disclosure@vulncheck.com", "url": "https://www.exploit-db.com/exploits/47781"}, {"source": "disclosure@vulncheck.com", "url": "https://www.vulncheck.com/advisories/zendesk-app-sweethawk-survey-persistent-cross-site-scripting"}, {"source": "disclosure@vulncheck.com", "url": "https://www.zendesk.com/apps/support/survey/"}], "sourceIdentifier": "disclosure@vulncheck.com", "vulnStatus": "Received", "weaknesses": [{"description": [{"lang": "en", "value": "CWE-79"}], "source": "disclosure@vulncheck.com", "type": "Primary"}]}

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